Help Center

Welcome to the Help Center

Portals

  1. Shipium Customer Support

    Welcome! You can submit requests for Shipium Customer Support below.

  2. Implementation and Shipium Console Updates

    2-3 business day turnaround time once full requirements are received.

  3. DevOps Service Desk

    Welcome! You can raise a request for DevOps Service Desk using the options provided.

  4. Opsgenie Migrated Incidents 28-05-2024 05:13

    Welcome! You can raise a request for Opsgenie Migrated Incidents 28-05-2024 05:13 using the options provided.

Suggested forms

  • Carrier Selection Problem in Shipium Customer Support

    Report an issue with carrier selection, labels or a specific carrier.

  • General Updates in Implementation and Shipium Console Updates

    General Updates should be used for any changes to existing information in your Shipium console. (Things like updated FC information, changes to limits, etc.)

    2-3 business day turnaround time once full requirements are received.

  • Delivery Experience Problem - Delivery Promise and Tracking in Shipium Customer Support

    Report an issue related to delivery promise, tracking or other Shipium Delivery Experience products.

  • Shipium Console UI Problem in Shipium Customer Support

    Report an issue related to the Shipium Console Application, including both configuration and reporting.

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