Help Center

Welcome to the Help Center

Portals

  1. Shipium Customer Support

    Welcome! You can submit requests for Shipium Customer Support below.

  2. Implementation and Shipium Console Updates

    2-3 business day turnaround time once full requirements are received.

  3. DevOps Service Desk

    Welcome! You can raise a request for DevOps Service Desk using the options provided.

  4. Opsgenie Migrated Incidents 28-05-2024 05:13

    Welcome! You can raise a request for Opsgenie Migrated Incidents 28-05-2024 05:13 using the options provided.

Suggested forms

  • Carrier Selection Problem in Shipium Customer Support

    Report an issue with carrier selection, labels or a specific carrier.

  • Shipium Console UI Problem in Shipium Customer Support

    Report an issue related to the Shipium Console Application, including both configuration and reporting.

  • Delivery Experience Problem - Delivery Promise and Tracking in Shipium Customer Support

    Report an issue related to delivery promise, tracking or other Shipium Delivery Experience products.

  • New Carrier/Rates in Implementation and Shipium Console Updates

    New Carrier/Rates

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